Monday, October 12, 2009

Four and a Half

I'm in the perfect frame of mind now to write about something that I came to be intimately familiar with, during my year as a banker in HK.

Fatigue.

Tiredness.

Sheer bloody exhaustion, felt down into your bone marrow.

I've been so tired that I've fallen asleep in situations where people normally do not fall asleep in.

Like, while standing in the middle of an elevator.

Or dreaming split-second micro-dreams in between footsteps while walking out of the office.

Or in the middle of brushing my teeth.

And those were the situations when I was ALREADY out of the office.

While still IN the office, quite often I found myself waking up to a page full of a single letter that happened when I fell asleep midsentence like thisssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
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ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
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ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
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ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

....

You get the idea.

An acquaintance from one of the Morgans told me before that the maximum number of pages that Microsoft Word accepts of a single letter is apparently 4.5 pages: I've never reached that apocryphal limit before, but have had to delete whole pages of single-letters before.

On the flip side, a recurrent nightmare I had while I was safely at home, sleeping, was to dream of waking up from a nice dream, only to realize I had fallen asleep without realizing it, and was way past a hard deadline. (Come to think of it, my recurring nightmare was a nightmare within another nightmare. How fucked up is that?)

Sometimes I wonder if I will suddenly wake up and find myself again in the middle of the bank office at 7am with a hard deadline, and my secretary coming in to work. Then again, if that really did happen, I'd probably just walk out of the office straight away and... laugh!!

Thursday, October 8, 2009

Redundancy Redux

While tramping around Central, I walked past the very spot where the guy in the photo below wrote his calligraphy (read on), and had a flashback of the day I got laid off from The Bank That Shall Remain Unnamed.

---

The night before I got laid off, I had worked until 4am, for an associate. When I came into the office, my staffer (let's call him Mr. Hong) Mr. Hong pulled me aside.

Normally jovial (he greets everyone with a loud, hearty and drawn out "... EYyyyyyyYYYYY......!!"), he was very subdued as he spoke to me hesitantly in his Hong Kong accent at the pantry.

Hong: "pEE-jAAYY......."
Me: "Yes?"
Hong: "................. I am So, So, SOOooo...... sOrrry...."
Me: -perplexed- "Huh?"
Hong:".......... THEy Asked Me tO gIve tHEm a nAMe..."
Me: -bulb lights up- "OH!"

Well, it was fairly obvious what happened next. He told me I would get a phonecall at my desk, that I would be asked to go upstairs to one of the conference rooms for a "meeting", where I would be given the sendoff by the then-MD, and then the talk by Human Resources.

That was pretty much what happened. I don't remember much else of that day.

I walked back to my apartment in a daze, walking towards the escalators that take you to Mid-Levels, when I stopped: instead of the usual beggars who lined the shopping arcade, there was this man writing Chinese calligraphy.

Nothing unusual, except THIS GUY HAS NO HANDS. In fact, he looked like he had a congenital defect, and had stumps where one normally has an elbow and a forearm.



He very kindly let me take a few pictures of him: here, he is writing my secondary school motto, which he explained to me was taken from the 易经 (Book of Changes). I had commissioned him to write this as a gift to my father.

We chatted, and he told me he was from Sichuan, that he was worried about his family (this was the day after the Sichuan earthquake), and that he had to leave Hong Kong the next day. I helped him ask a friend who had connections in the province, who told me his area was ok, and relayed the message.

I looked at the pieces he had written. Of the lot, there was one that seemed perfect for me, given my newly-found unemployment status: 有志者事竟成,苦心人天不复 (Where there is a will, there is a way. Heaven will not forsake those who persevere.)

Was it fate that placed him there? Perhaps it was a sign that all was not lost. In any case, the calligraphy piece is now hanging on the wall, facing my room door, as a reminder to myself that ultimately, I hold the keys to my own destiny.

Sunday, October 4, 2009

Crossing the Wall - getting into banking

Common question I get: "how did you get into banking?"

Answer: "Sir", and the pity. (Punny choke: it really was serendipity.)

I was in Malaysia for a wedding, and it turned out that except for this banker from London and myself, everyone else in the wedding knew each other through schooling in Oxford. We started talking, hung out, before you know it he gave me his email, and said, "Let me know if you want to talk more about banking."

So one day, I did. And we arranged a phonecall, where we talked for an hour, and he went through my resumé with me. After that, he said, "let me send a few emails and contact people."

He first tried within his group, the Financial Institutions Group (aka "FIG"). In my opinion, FIG bankers have it the toughest, as their clients are ALL bankers or ex-bankers. It's like a law firm that only works for other law firms. Some of the best bankers I've met (including this chap, whom we shall call Lev) have come from FIG, and with good reason.

After his boss shot his idea down ("sorry man, my boss said you have no relevant experience, no internship, no background, he doesn't want to go through the process of trying you out"), Lev next tried to get me into the Singapore branch. An email, an instant reply, and I got a reply from Lev saying, "Fuck, I thought I had more leverage than that in Singapore?! Bloody hell. Let's try Hong Kong, buddy, but if this fails I don't know, we'll need to regroup our thoughts."
He sent it to the FIG team in Hong Kong, but got a reply saying "we don't need a new analyst, but there might be a vacancy in the Industrials group, let me send it to them".

I went through about five rounds of interviews, one of which was conducted in Chinese by the two analysts in the group.

The most brutal was perhaps the psychometric test and presentation, which was conducted in Singapore due to logistics. The psychometric test was about 20 minutes, and was a simple multiple-choice question logical reasoning test, which wasn't a problem.

The presentation then involved a mergers-and-acquisition case study, based on an ACTUAL deal done by the bank. I was due to give a presentation to an actual M&A banker, and was given 30 minutes to prepare my presentation on mahjong-paper and with markers.

There's something about written tests that just screw me over: I spend way too much time trying to make my handwriting legible (which still looks like tapeworm droppings and chicken scratchings). Add the fact that I wasn't from a finance background, so I wasn't able to do any accretion/dilution analysis nor any kind of mergers accounting calculations. Consequently I focused on the strategic rationale: if all else fails, you can always find some flaw in a corporate strategy, since strategy is about as objective as Shakespeare.

The presentation was a complete disaster: the chap came in, and had a look reminiscent of my sergeant-major before a serious punishment-session. "Fuck, I'm so screwed, " and so I was: everything I said was instantly ripped into, torn to shreds, and left to the invisible vultures in the room to feast on. The guy from Human Resource occasionally prodded me with something to say, which gave me something to elaborate on. But overall, it felt like I was standing there butt-naked instead of being dressed in a suit and tie.

I left the place feeling like my stomach had fallen beneath my left sole, and was about to reach home when I got a phonecall from my future boss. Let's call him Boss Vader, since he has the... height.

Vader: "So.... -wheeze-... how did you think you did?"

Me: -hesitant- ".... I think I did ok."

Vader: "Well... -wheeze-... your psychometric test results were excellent, top percentile. Your presentation was... -wheeze-... ok. Now, I need you to give me a firm answer in the next five minutes: would you accept our job offer?"

Me: "er....." -fireworks!- ".... erhmph....."-singing angels!- ".... YES."

Boss Vader then went into a lot of details, which completely zipped past my head as the fireworks and angels continued to sing in my head: I GOT THE JOB!!!

So that's how I got past the Wall, into banking. I imagine Genghis Khan felt the same joy after getting past the historical Great Wall...

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After I got in, when Boss Vader subsequently asked me to vet resumés and CVs, and to conduct phone interviews, I frequently got the question of "how can I get into banking?"

Here are some tips:

- Marry someone rich and/or famous. In which case, you shouldn't even need to get into banking, since bankers work long hours for little joy but much aggravation.

- It helps if you were previously a banking intern (for fresh grad hires). Even better if you know a lot of bankers on a personal basis. Then you know that bankers work long hours.

- Utilize your network. Bankers work long hours, and will usually trust a colleague's judgement and recommendation of a potential colleague over the judgement of someone from the Human Resource Department who goes home at 6pm daily.

-Don't be an ass. Bankers work long hours. If you're insufferable during an interview, you're going to be unbearable in the office. Especially at 3am.

- Don't have ANY typos in your resumé. Bankers are anal, and work long hours, so if you have a typo you just gave a very good excuse for them to NOT interview you and go home to sleep.

- Be yourself. This is a bit of a judgement call: some lies (like "I am not in it for the money") need to be adhered to with certain bankers who are interviewing you. For me, I really wasn't in it for the money (more in future blog posts), and I was far more interested in the person behind the interviewee persona. But I know people got cut for being too honest... it's a fine line. But ultimately, if you are yourself and show yourself to be a decent person, sociable, potentially competent, and (most importantly) willing to work hard (if you weren't, then your work spills back over to others, which defeats the whole purpose of them investing the time and energy to interview you), you stand a pretty decent chance.

- Demonstrate an interest in finance.
- Do your Homework.
Both these points are related. If you're an engineer by training, take the CFA like millions of other engineers. If you took your CFA, make sure you know what's EBIT, EBITDA, and EV, and you know how to calculate ROE, ROA, ROIC, etc. If you write that your Mandarin is "fluent", you better make sure that you know at least how to describe your current/previous job scope in Mandarin. If you know what EBIT, EBITDA and EV are called in Mandarin, your odds of getting in are MUCH higher!

Incidentally, doing your homework also involves trawling through Google News to find out about the deals that your bank did in recent history. For e.g. if you're applying to JP Morgan, Morgan Stanley or UBS, then you should know that recently these three banks were joint sponsors of the Wynns initial public offering worth US$1.6billion.

At the end of this, if you're absolutely sure that you STILL want to go in and be a banker, give it a shot, sell your soul to the Devil, and good luck: don't say I didn't tell you that BANKERS WORK LONG HOURS...


Friday, October 2, 2009

Business Trip virginity

Prior to the financial crisis, it was quite common for junior bankers to travel for work, especially for low-level meetings where the deal team required a bank representative on site. Nowadays, the practice seems to have stopped: most banks have decided that there is little business logic to let their monkeys loose on their clients (especially in a time when clients are harder to come by), so monkeys are instead kept strictly under key and lock back at their home base offices, excepting emergencies (like a Senior Vice President falling ill on a deal roadshow, requiring backup).

A frequent question you get during banking and consulting job interviews is, "do you mind travelling for work?" The most common response by fresh graduates (in my experience) is invariably, "No, I think travelling for work is an interesting/eye-opening/exciting experience, and would love to have a job that allows me to travel/see the world/go around in circles in the air" etc.

How quaint. And deluded!

Don't get me wrong: I love travel, I love exploring world cultures and meeting new people.

But I like to travel in my spare time, not as part of work.

The reality of business travel is very different from the interview answers: one has to deal with problematic internet connections, late taxi drivers, natural disasters, man-made disasters, and other inconveniences that the Banking Gods threw in to spice up the Travelling Banker's lot. And that's not even including the enemies who are nominally your friends (aka your bosses)...

The very first business trip I had cured me forever of the illusion that "business travel is exciting/interesting".

---

On a relatively quiet Wednesday afternoon at 12pm, my associate G called me, asking,

"你明天早上忙吗? Are you busy tomorrow morning?"
Me: "没事。干吗?Nothing. What's up?"
Him: "Hohoho. 那今天晚上你跟我飞去上海吧。Then you're flying with me to Shanghai tonight."

At 6pm we left our office, and took the Hong Kong Airport Express to Hong Kong International Airport. We arrived about 6.30pm, and went through customs and immigration, arriving at the airline lounge by 7pm, where we bumped into our competitors from bank __

At 8pm the flight took off. G used the time to give me directions on what to do on our presentation, and we were passing my laptop between our seats in business class. In the last hour, he said, "休息吧。待会儿再继续。Take a break. We'll continue later."

The plane landed at around 10pm, and we got through immigration and customs at Shanghai Pudong airport around 10.30pm. Took a cab to the hotel, the taxi driver was new and got lost; G ended up calling our Shanghai colleague for directions, and finally reached the hotel at 11.30pm.

Checked in, went to my room with the echo of G saying "15 分钟后在lobby见!15 mins meet at the lobby!", dropped my suit jacket and change of clothes I'd picked up from home during lunch, headed downstairs.

Met G, and both of us walked to our bank's Shanghai office, which was about half an hour's walk. We reached the office around 12.15AM, to be greeted by our colleague walking around in hotel slippers. Connected our laptops to the company network, started working on the presentation. G seemed cheerful, "希望能早一点儿回去休息!Hope we can go back earlier for a rest!"

At around 2AM, my laptop crashed. Restarted the bloody thing, loaded my presentation again, and the computer switches itself off AGAIN. (Is it any coincidence that this brand rhymes with Hell?)

Around 3AM, my computer decided that it was tired, and took a long time to connect the graphics sources files to the presentation file. G came over to help. Both of us were sweating buckets, as our Shanghai office colleague helpfully told us that there was no air conditioning at night.

3.15AM. We both realized that the numbers provided by the client made no sense, even after we counterchecked it with the financial projections provided by the company and accountants. And especially at 3.15AM. I noted down to bring this up tomorrow at the client meeting.

3.30AM. Our Shanghai colleague called it a day, and left.

4AM. Bloody computer was really taking its own sweet time. G hogged my computer, and started swearing in Mandarin and Beijing-dialect.

4.30AM. Finally, draft presentation was done and saved. Computer obviously got the hint after being called various things associated with mothers. Moved on to the financial model, which is the responsibility of our competitor bank __. We looked through financial projections provided by the accountants and the firm, and start drawing up questions.

5.30AM. I was so tired that I fell asleep while listening to G in midsentence. He gently shook me awake, and told me, "你休息吧,model 的问题由我来包 Go rest, I'll come up with the questions for the model". I sat there with open eyes and a dreaming mind. I don't remember much.

6.30AM. We both packed our things, and shuffled slowly back to the hotel.

7.10AM. Arrived back in the hotel. Showered, set alarms for 15 minutes on my phone, Blackberry and using the morning wake-up call, slept for 15 minutes on the bed with all the lights in the room turned on at maximum brightness, got up, showered with cold water, changed into my suit and tie, and left the room.

7.30AM. Checked out of room with G. We hailed a cab, and headed to client office. G was again optimistic, saying "今天的会,估计我们下午4点之前就可以回香港 Today's meeting shouldn't be too long, we should be back in HK before 4pm."

8.30AM. Reached client office block, in a part of Shanghai that I'd never been before. We both got a coffee and breakfast from Starbucks, and headed to the client office. The meeting room was a relatively old room, filled with the company's different products on display shelves around. The company produced food and beverage products. Both G and I helped ourselves to the company's (very good) ready-to-drink green tea beverage, and sat in the conference room waiting for the others to turn up.

9.15AM. Apparently the meeting started fifteen minutes ago without any formal 'opening'. I did not know anybody in the room, and while G made some formal introductions of me to some of the other people, most of the senior client company managers came in, sat down, and just proceeded to yak their respective points. Interestingly, the client firm's managers spoke Mandarin to the accountants, bankers and lawyers, but invariably spoke in Fukienese/Taiwanese dialect to each other.

12PM. Both G and I were expecting a wrap up of the meeting, followed by a declaration of lunch. But suspiciously, the conversation seemed to be lacking a tail-end... and it just went on. My heart sunk, when a staff from the client company came in and whispered to each of us, asking us what did we want for lunch. Lunch came in the form of bento-box-like Chinese packet lunch, but there was no formal break as we continued discussing while eating.

1PM. Discussion started flagging, when it was deftly moved on to the financial model, which competing bank __ seemed extremely keen to talk about. It turned out that they came in later on this deal, and were thus eager to demonstrate value to the client by focusing on the modelling bit. G showed no dismay, but I noticed that he was desperately fidgeting with his legs under the table. Concerned, I whispered to him, “你生病了吗? Are you ill?" "不是,只是很困 No, just very sleepy."

2PM. I dealt with my sleepiness by desperately pinching the fleshy bit between my thumb and index finger, where there is supposedly an acupressure point that saves sleepy bankers/cures nausea/causes pain/all of the above.

2PM to 4PM. G and I occasionally contributed our questions and comments, as the ranking banker from our competitor calmly, deliberately, and painfully-slowly led the discussion through line-by-bloody-line of the firm's financial statements and projections.

4PM. G made a move and informed the client firm that we had to leave soon if we were to have any hope of reaching the airport before rush hour hemmed us all in. We left the office, completely knackered, grabbed a taxi, and headed to the airport. En route, we started bitching... but because we had been so tired earlier, we were both quite awake while in the cab. We started talking about random things. G recommended that I read Hegel. I recommended that he read "The Black Swan".

6PM. We just missed the flight to Hong Kong, and wait for the next flight at the lounge.

8PM. Flight took off for Hong Kong. Both G and I were too exhausted to work, and collapsed in our seats, snoring away.

10PM. Flight landed in Hong Kong airport: it felt like less than 10 minutes. Red-eyed, we made our way to the Airport Express, and headed to our office, with G telling me, "Incorporate all the changes that the company had told us to do, and send it to our deal time, then you can go home."

2.45AM. Sent out the file, finally, without the computer crashing. And finally headed home to rest.

----

Thus ended my first business trip, which forever cured me of any enthusiasm for future business trips!

Thursday, October 1, 2009

"R" on Relationships

I was having a beer with a friend at our usual place in HK (The Globe, on Hollywood Road opposite Pure Fitness) last Thursday evening. Let's call my friend R.

R's one of the toughest guys I know in banking, with phenomenal endurance (as he needs to be, since he's the only analyst supporting an inverse-pyramid hierarchy): very often I'd arrive at the office around 9am to see him typing furiously with a bowl of half-eaten muesli in between him and the computer screen, often with an MD standing behind him. Then early in the mornings at around 3am I'd leave the office to see him still typing furiously away, looking increasingly like a crossbreed between a beardless and jetlagged 关公 and a Sichuan panda.

Like a lot of hard-driving type A personalities, R has a tremendous drive associated with high testosterone levels. This extends to the fairer sex.

Now, at this point, I could go on as per the banker stereotypes, about how R objectifies women, and treats them like the rugby balls he used to run after as a rugby player, etc. But I happen to know that R is actually a very decent guy at heart: this is a guy who is working in a bank not for yet-another-branded-bag, but to support his siblings through college. With his friends, he immediately makes everyone comfortable with his laugh, which is loud enough to make a mother hyena proud, and he is fiercely loyal. Beneath the jaded banker veneer beats a very human heart.

Emotionally, his relationship with women has been rocky. Well, it's been rocky for the women in question: for him, there was no question that he didn't really like them enough. Which he felt very guilty about in a survivor-guilt sort of way. But he had the guts to own up to it, and to act before things got even worse.

So it came as a surprise to hear R talking about his latest lady (over a beer, of course). After he went on for about five minutes, I started laughing. It began as a slight chortle... then grew into a full fledged belly laugh that had R stopping midsentence: ".... what's so funny mate?"

Me: -wiping tears- ".... ah..... it's just.... just that.... you're GUSHING man... I've never imagined I'd ever hear you GUSHING about someone!"

The prospect of R waxing lyrical about a girl was about as likely as Arnold Schwarzenegger waxing poetry about an organically grown flower ("... mein Luff ist like a rot, rot Rose....").

Yet there R was, this hardened banker who had previously gone through women like used Kleenex, now completely besotted like a high school girl waiting for Brad Pitt to arrive at the airport. There was something sweet about it, about how he was so earnest about her, so I apologized.

"No it's ok man... I tell you, this is the first girl I've really really liked in a while. It feels good to ACTUALLY FEEL something man. Previously, with the other girls, i really didn't feel that much. But dude, this girl has really made me fall for her... it's like the first time I've really fallen for someone in a long time. It's good to know I can still feel man."

I mentioned how, in HK, even though we're surrounded by people, it often felt insanely lonely. People just get drunk and hook up, when in reality they probably really just want to lessen the loneliness.

"Yeah! Dude, I just spent a few days on leave in HK, and it was crazy lonely man, because ALL my friends are at work! About the girls in my past, well, I hooked up for sex. I know, it's wrong, I'm going to hell.... but hey, the girl wants company too, so it's a fair trade between us. But you know, after a while and after a few times, something just feels fucking wrong about it...

I dunno man, I think it's just something about Hong Kong, about how people just come and go, treating the place and the people like a revolving door. This place just ENCOURAGES short-term thinking and behaviour man! Stuff like going to Privé to hook up with the hottest available chick who throws herself at you, or making out with someone at a house party after five minutes and waking up half naked on a sofa in a place you've never been before, next to a girl whose name you don't remember... "

Well, I said, it's probably a combination of Hong Kong, with its close physical proximity, and all the excessive disposable income available to bankers who have no time.

"Yeah, well, I'm trying to go after this girl as it's not about a transaction this time round... I mean, dude, I REALLY like this girl. Yeah, the deal's nowhere close to completion, but you know, she's worth the potential heartbreak. It's worth the heartbreak to find out that I have a heart."

I could only smile, and wish him happiness.

In the end, the Tin Man found his heart.

(Terminology:

MD=Managing Director. On a case-by-case basis, it can also stand for "mega dickhead"

Privé= Club in Hong Kong, at Lan Kwai Fong below Dragon-I. Both clubs are frequented by bankers.)

(Disclaimer: R is a composite sketch of a few characters, so you can say he does or does not exist.)